Privacy Policy
Last updated: August 2026
1. Introduction
Famopia (“we,” “us,” or “our”) is committed to protecting your family’s privacy. This Privacy Policy explains how we collect, use, and share information when you use the Famopia mobile application (“App”).
By using Famopia, you agree to this Privacy Policy. If you do not agree, please do not use the App.
2. Information we collect
2.1 Information you provide
- Account information: name, email address, and authentication information when you register.
- Family profile: children’s names and ages, when optionally provided to personalise recommendations.
- User content: reviews, photos, place updates, and comments you choose to post.
- Communications: messages you send to our support team.
2.2 Information collected automatically
- Location: with your permission, device location is used to show nearby places and events. You can disable location access in device settings.
- Usage data: screens viewed, features used, and searches made within the App.
- Device information: device type, operating system, identifiers needed to operate the service, and app version.
- Diagnostics: crash and performance information through Firebase services.
2.3 Information from third parties
- Google Maps and Places for location and venue information.
- Ticketmaster and community sources for event information.
- Weather providers for local conditions.
- RevenueCat and app stores for in-app consumer and business purchases, and Stripe for purchases made through the separate Famopia Business website. Famopia does not receive or store your full payment-card details.
- Firebase Authentication and any sign-in provider you choose for account authentication.
Google Maps and Places processing is governed by the Google Privacy Policy. Use of Google Maps content is also subject to the Google Maps/Google Earth Additional Terms of Service.
3. How we use information
We use information to provide, personalise, secure, maintain, and improve the App; show nearby family activities; create requested AI-powered itineraries; manage profiles, saved items, rewards, and subscriptions; send enabled notifications; respond to support requests; and comply with legal obligations.
4. How we share information
We do not sell your personal information. We share information with service providers only as needed to operate the App, when you intentionally use community features, when required by law or for safety, or as part of a business transfer.
Community posts may display the profile name and image you selected. Private business-claim information such as an owner’s personal name or job title is not made public merely because it was submitted for verification.
5. Children’s privacy
Famopia is designed for use by parents and guardians. We do not knowingly collect personal information directly from children under 13. Child information in a family profile is provided and controlled by the parent or guardian and is used to personalise family recommendations.
If you believe a child has provided personal information without parental consent, contact us at famopiaapp@gmail.com.
6. Data retention
We retain account data while an account is active and as needed to provide the service. After a valid account-deletion request, personal information is deleted or anonymised within 30 days unless retention is required by law, security, fraud prevention, or dispute resolution obligations.
7. Your choices and rights
Depending on your location, you may request access, correction, deletion, restriction, objection, or export of personal information. You may also manage location, photo, camera, and notification permissions in device settings.
Requests may be made from the App’s Data and Privacy settings or by emailing famopiaapp@gmail.com.
8. Security
We use safeguards including encrypted transmission, Firebase security controls, access restrictions, and application-integrity protections. No electronic service can guarantee absolute security.
9. International processing
Our service providers may process information in Canada, the United States, and other countries where they operate. We use appropriate protections required by applicable law.
10. Changes to this policy
We may update this policy. We will post the updated version here, change the “Last updated” date, and provide additional notice when legally required.
11. Contact us
Email: famopiaapp@gmail.com